Terms and Conditions

Shipping

Please note that all orders ship via USPS. Shipping time frames are estimated by usps.com and are approximate. They are not guaranteed transit times but will arrive within this time frame 95% of the time. Bella Bambina cannot guarantee a specified arrival date due to unexpected delays during transit time. Bella Bambina is not responsible for unexpected delays during transit times. Shipping times do not include processing times. Process times can vary depending on the product you are ordering -- Shirts - up to 7 business days -- -- Tutu Outfits - 7 to 10 business days -- -- Invitations - Proof will be emailed within one business day -- -- All Other prducts - 5 to 10 business days. Production times may vary but will be completed within these times frames 90% of the time. If you are on a tight deadline please contact us prior to placing your order. Once production has begun refunds will not be issued on the portion of the order that has been completed.

Returns/Exchanges

All products are custom made to order based on the sizing specifications and custom requests made when you order. As a result, refunds/returns will be not be accepted if the wrong size was requested or if the wrong information was put on the order form. Please ensure the accuracy of your order and regard the sizing charts prior to placing your order.

Product Information

Please note that all shirts are made using a commercial grade heat press. These are not embroidered shirts. The shirts are durable and will resist normal wear and tear. Shirts should be washed inside out on a gentle cycle with cool water. The shirts should be line dried. All shirts are 100% cotton but should not shrink due to the recommended washing instructions. Tutus are made of nylon tulle and have elastic waistbands. They should be hand washed and then line dried. To get out wrinkles hang in bathroom and allow steam from shower to build up. Using hands straighten tulle until wrinkles are gone. p>